As more families and businesses turn to propane to power their homes and heat their lives, Keystone Propane purposefully maintains high safety standards because your safety is the driving force behind everything we do. Although there are innate risks associated with handling and transporting propane, we never take them lightly, and we are honored to be your trusted partner for keeping you safe.
Our propane emergency support was designed for your peace of mind. If you suspect a problem or require emergency propane delivery after hours, we’ll be there. The well-being of our customers is always our first concern.
Note: Keystone Propane’s emergency support system is not a substitute for fire, police, or EMS. If you have an immediate emergency, please contact 911.
All Keystone Propane employees undergo the Certified Employee Training Program (CETP) developed by the Propane Education & Research Council. This training program equips our personnel with the skills and knowledge to perform their job duties safely and effectively. You can rest assured that every Keystone technician is highly competent and certified to properly operate equipment and handle propane products, while prioritizing your family’s safety.
When used properly, propane is an incredibly safe and reliable fuel option, but it’s important to be aware of warning signs so your family is prepared. When in doubt, get in touch! For more information, download a free propane safety brochure here.
Propane is a naturally odorless gas. Distributors add ethyl mercaptan to create a rotten egg smell so that clients can detect a leak if it happens. If you smell gas, it’s a good idea to get everyone out of your home or business and report it immediately.
If the pilot light on your propane appliances is going out frequently, you may have an issue. This may be an automatic safety feature cutting off the gas supply in the case of a leak.
Propane should always burn with a blue flame, not yellow or orange. An irregular flame could be a sign that carbon monoxide is being released or there is an issue with your tank.
If you are unsure about the condition of your propane tank or need answers to any safety-related questions, we’re happy to assist.