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800-598-5047

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  • For Your Home
    • Indoor
      • Fireplaces
      • Direct Vent Heaters
      • Space Heaters
    • Outdoor
      • Fire Pits
      • Generators
      • Propane & Charcoal Grills
      • Grill Accessories
  • For Your Business
    • Commercial
      • Dispensing Stations
      • Autogas Dispensers
      • Temporary Heating
    • Agricultural
      • Irrigation System
      • Crop Drying
      • Poultry
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    • Make a Payment
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    • Additional Safety Info
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Coronavirus (COVID-19) outbreak:

Keystone Propane is committed to ensuring continued service and delivery to our customers while keeping the health and safety of our customers and employees. The quickest way to schedule a delivery, check tank levels, make a payment is through the Keystone Propane Portal or the Keystone Propane App.

At this time, we are not accepting Cash Payments. Only Debit / Credit Cards will be accepted. Checks will only be accepted for existing customers payments. Tanks being filled at the Dock will not be placed into Customer Vehicles. Sorry for the Inconvenience.

We will continue to monitor the situation closely and carefully, and adjust our response plan accordingly.

Archive for May 2018

Top 5 Reasons for Adding an Outdoor Fireplace to Your Yard

By 2019keystonepropane | May 24, 2018
Top 5 Reasons for Adding an Outdoor Fireplace to Your Yard

The fireplace is a symbol of elegance and comfort, and it is often the centerpiece that can tie a room together. Now, more than ever before, we are seeing fireplaces outside the confines of the home. The yard is becoming a popular place to hold a fireplace, and there are many reasons why. In today’s…

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Locations

Throop (Main Office)
Main Showroom:
1201 Marshwood Road 
Throop, PA 18512
Toll Free: 800-598-5047
Phone: 570-489-4548
Fax: 570-383-7913

Google Rating
4.6
Based on 273 reviews
Keystone Propane Service Inc
Keystone Propane Service Inc
4.6
Paul H.
I have had nothing but extremely pleasant experiences with Keystone. They are professional and their communication is excellent. I would not take time to do this review if I didn't feel like they were a special company with special people. In today's world, it's a rare thing.
cyndi G.
Oleg P.
Very dependable and excellent service, Thanks a lot to Keystone team!!!🙏👍
Robert R.
I elected for keystone propane a few years prior after they were recommended to me by my neighbors, and since then they have been nothing but excellent. Very attentive, timely, responsive, kind and very professional.
Anne P.
Keystone propane has treated us like people. They're great at delivering and their driver Del is one of the utmost respectable drivers I've met. Thank you God bless you'd kind hearts
B L.
Great Company and Service. Professional and Responsive.
Clayton C.
great services
John L.
Great service - friendly and professional.
Chris S.
I wish everything was this easy. The invoice left on the door did not have an amount. I would like to pay you asap. thank you.
Lore V.
....staff is always friendly, Pat, the delivery person, goes above and beyond (whether a closed bridge on the route or several feet of snow ), to make sure we receive our propane delivery.....great service and company!
mak0200
Drivers and service are great people to deal with
Jerry B.
Excellent service and very friendly professional staff. I highly recommend using them for all of you propane needs.
Ralph B.
Gabrielle R.
Good prices, friendly staff and quick deliveries!
David H.
Eddie O.
Nevada V.
Michael F.
Keystone keeps track of my home propane use and keeps my tank filled. Price for refills of bbq size tanks are inexpensive and by the gallon rather than fixed amount.
steve K.
fast friendly service
Rod T.
Very pleasant customer service
Rebecca C.
Great place! Timely with delivery and very friendly service!
cocounutkid M.
Joe C.
Professional service over the phone as well as the delivery process.
Joanne O.
The staff at Keystone Propane Service are respectful and did their best to provide quality service under difficult circumstances. I highly recommend them.
Judith M.
frankie D.
Delivered as scheduled, on Thanksgiving eve. A call into office and the gentleman respectfully talked me through the process of lighting the pilot. You all are awesome! Thanks so much.
Aprille C.
Luis P.
I got no problem there on time and good relationships
Mark T.
Robert S.
I have never had a problem or issue with Keystone or its employees. Your delivery people have been courteous and knowledgeable and were able to answer any questions I had. It is reassuring to know that my tanks will always have sufficient propane all the time.5 stars
Tami S.
Glad your store serves our community.We needed propane fill up many times and your store provided professionalism and respect at a great rate.
Laurie W.
Kyle pulled out my Heller Gas tanks and set my new Keystone tanks. Wasn't easy but he maneuvered the boom impressively! Smooth and fast swap out!
K'Ann S.
I can rely on Keystone Propane to fill my tank within a week of calling.Always pleasant when I call to schedule a fill. Thank you for your service
K L.
Joe G.
Keystone is and has been our propane supplier for over 30 years. They are responsive to any issues that may arise.Great company that I would recommend to new customers.
Simina K.
The most professional, friendly, efficient and just overall great!
ray M.
service and price has always been good.
Gary V.
Josh was very helpful and explained everything perfectly. The installation was perfect. Everyone I dealt with was very friendly and curtious. I would highly recommend .
Joanne M.
The delivery man was very respectful
Lynn R.
Excellent service. Great products and installation. Kind and helpful people.
Jason D.
I have been using Keystone since moving into my current home 7 years ago. They were quick to set us up with a new tank when we moved in and have been providing great service since.
Stephen W.
Judy W
Very responsive customer service. Very friendly even when delivering in the bitter cold!
joan A.
Great customer service!
Bill J.
Andre P.
Michelle L.
John E. Ohler, S.
Prompt,reliable service.
Mark R.
Darling C.
Igor M.
nice,good.ok
s F.
Keystone team was very knowledgeable and client-focused. Excellent client experience.
neophytos M.
julie B.
Charlie R.
Very professional. They were on time, did nice work kept social distancing and wore masks. I had a great experience with Keystone. Highly recommend them.
Lisa L.
I am very pleased with the service I get from keystone propane they are dependable and reliable and I appreciate that they work with me allowing me to partake in the budget so that I will have continuous service all winter.
Chris M.
Joseph C.
The BAD experience is my fault for not thinking they would penalize me for not using all my pre buy gallons. It is in the contract but I guess I thought because I was a long-standing customer and with the stress of COVID- 19 they might give me a break. I would have been happy with charging me half of the penalty, but I was charged the $100.00. Well I was taken to school on that one, and I guess I didn’t save any money on the pre buy with them.WELL my experience turned out very well. I am so please to talk to the great employee who worked with me to fix the issue I created. In the future I will know not to buy more than I expect to use. Thanks so much for reaching out to me today.
Sue B.
They have always been friendly & ready to help anyway they can. So glad we went with them.
David B.
Anita De G.
Richard A.
Theresa R.
Your office workers, your delivery men are the best. You are pleasantly accommodating. Love your Company. Keeping you forever.Thank you! Theresa Rafferty, Eagle Lake, lot E2-134.
Denise V.
Laura B.
Jaclyn R.
Great staff and great service!
david W.
Fast service. Friendly employees. Fair pricing.
Stewart E.
Awesome very professional companyVictoria Lightner in customer service is awesome and all of customer service.Great service and great prices what could ask for more!
Joanne K.
Great service, anticipates my needs before issues occur.
Erika M.
Keystone staff is great. We never have to ask them to come out for service they have a schedule and it works. Billing is convenient and easy. Glad I found Keystone.
Thomas G.
Keystone delivered my propane the same day I called that my gas ran out they were hear within hours been doing business with them for years never had a issue with them
Kathy N.
david H.
Great price; great service; friendly people; clean equipment! What more is there to say?
Thomas P.
Mark U.
dana M.
Professional, polite, and speedy!!
Blue A.
Joseph S.
John and Linda P.
Theresa T.
Frank S.
Terrific company. Fair price and great service. The employees are professional and respectful.Thank you
Monika P.
Robert B.
Trudy M.
Excellent and honest customer service.
Melissa V.
Keystone is wonderful. They did an excellent job running a line and connecting our coffee roaster. Always great customer service too!
Katie M.
Good customer service, fast delivery
Tami C.
They are professional always on time and a great price. We wouldn’t use anyone else ever. Thank you for keeping us warm.
Kirsten B.
Ignacio R.
Judith N.
Jason K.
Bob G.
Kat E.
Knowledgeable, polite and helpful. Very quick turnaround from first call to site survey to installation
Warren T.
Eric T.
Called Keystone at approximately 11am to tell them I was almost out of Propane (because I wasn't watching) in my 1000 gallon tank...They had it full by 2pm. Great turn around time.
Robert P.
Irene C.
Keystone delivers just when I need my propane. They come by, get the job done and all is complete in a timely fashion.
Dave K.
Quick service. Friendly technician. Completely satisfied!
aaron O.
Installation guy . BEST EVER!!!
James B.
Keystone Propane service tech was very polite, courteous, and respectful. Very professional services; and answered any questions I had.
D D.
Charles M.
michael D.
Nick V.
Great service. Always on time
Judith K.
Juliannna H.
Keystone propane is always fast and efficient. We have used them for over 15 years and are very happy with their service.
William S.
boris K.
bill B.
oreste B.
Cassandra S.
John H.
I would highly recommend Keystone Propane to anyone who is considering having a propane tank installed in their home, and regular propane filling. They stand by their work. After an initial glitch with tank placement and how some of the piping was run, Lee, the service manager, stepped in and corrected the issue the very next day.Keystone Propane’s gas price beats the competition by far. In this day and age, it is rare to find a company who values its customers and goes that extra mile to make sure you are not only fully satisfied, but happy with their service.
Jen S.
Reliable service and fair prices ! Thanks !
Linda F.
Excellent customer service. Great staff! Responsible company. Very pleased with them.
danuta B.
Charles H.
Great service!
Tina P.
Bruce T.
Kristen R.
walter B.
Jackayla M.
jim S.
Victor G.
Jerome O.
Scott D.
Been using Keystone Propane for almost 30 years for grilling and heating my home, never any issues. Drivers are always courteous and professional.
Robert S.
donna A.
Keystone propane has done a wonderful job for 6 years.. quick to respond if we call in emergency thanks very much. SincerelyDonna Agostini and Tom kaminski
Tanya F.
Robert K.
The auto refill is very useful. I also find the email invoices easy to pay.
Monica S.
We have been using Keystone Propane for a few years now. Never any issues. Fair pricing. Timely delivery.
Holly S.
Jay M.
Dennis and Diann T.
Linda M.
They keep my tanks full. The price is reasonable. The staff is polite, courteous and helpful.
Zak K.
Richard E.
Delivery reliability and ease are the cornerstones of Keystone propane. We have a less than typical tank location and so appreciate Keystone going over and above to get us our propane.
David G.
Always helpful and reliable.
David M.
This company has served us well. We have never been without propane. Unlike other supplies we have had, we have been very happy. They even play with our nutty dog.
Kimberlee G.
Ida M
Friendly and professional Service - good prices.
Gino A.
Vernon W.
Keystone came out, did a survey, and delivered propane when they promised. It’s just what you look for when buying goods and services. Thank keystone
Rich D.
Always delivers on time. No problems
joe R.
Installers were professional. Deliveries are always on time. Office staff is always nice. Quick callbacks.
Carl F.
I've been a customer of keystone propane gas for many years not only are they dependable and trustworthy but they have always answered the phone and they put their customers first they always called or replied when I was in need of service or help that's hard to find in the country today they're the best
David F.
Sara D.
Very friendly, local business. Right down the road for me
John B. K.
Great reliable service!
Chuck K.
Dependable service, year after year.
Ken H.
Keystone has always provided timely service. Their prices are very competitive and their service personnel are knowledgeable and very workmanlike. I recommend them very highly!
Patrick C.
My wife and I are new to the area and Keystone Propane Services Inc has taken care of all our propane needs with zero issues. They provide us with LP and have installed new lines for us for stove, dryer and hot water heater. Keystone is a great company to work with and there response time is second to none. I highly recommend them.
L K.
Judith B.
Always professional, friendly and delivery schedule is great.Thank you Keystone.
Kim B.
William O.
Keystone Propane has always done a great job with my propane.
Cara D.
Nuce people. Great service. Never once ran out of gas. What more can you want
Renee J.
I am one of those people who let my tank get really low so I’m so grateful for their speedy service!
Naomi B.
Ruthie F.
Susan S.
Keystone propane is very reliable. Office personnel a friendly and efficient. I wouldn’t use anyone else.
lou P.
Nicolle P.
Hank W.
Great service. And great price
Richard M.
Sally F.
Angela K.
Rich and Kyle did a great job installing our new Napoleon freestanding stove. They are very personable and knowledgeable. Thumbs up to them!
Olafs G.
Rick D.
Stephen M.
Could not be happier with their service.
Lindsey S.
They are great to have your propane with come when you call and are there if you need them. I would highly recommend them . Lindsey Striefsky
Bob S.
Keystone propane was my homes previous owners propane supplier and he had all good things to say about them. I kept them on board and I'm glad i did. Prompt service, competitive pricing. Delivery personell are courteous and professional. I highly recommend using them.
Vasily P.
Denise M.
Dick M.
Joseph W.
The most professional, reasonable, reliable propane,Service oriented company in the Commonwealth.
Noah D.
Responsive service and fair pricing
Lois O.
Anthony C.
Since I took over my house in greenfield keystone propane has been awesome! I have never once had to call and order propane my tank is never below 1/4 tank. Keystone does a wonderful job scheduling. They are also always willing to do with they can as far as price matching!Thank you keystone propaneAnthony
Michael M.
Mary Fran M.
Michael F.
Ted F.
Tony S.
Sebastian N.
Tim A.
magic person 2.
Your service was prompt and your technician was both polite & courteous. When we had our generator installed 2& half years ago, The service was the same.
Kath K.
Best service and prices in town!
Jean M.
Justin M.
Phil H.
Friendly customer service
Lisa E.
Shawn M.
Keystone Propane has been my propane provider for many years and I’m very happy with the delivery service. My only complaint is with the service department. I have repeatedly left messages and they never returned my calls???? This was many months ago, and finally I gave up calling. Propane delivery and billing are great.
Angelo V.
Decent per gal price over the years. deliveries made as promised after i called them in. They do need improvement on fill up orders submitted via their web site. I had a few that never got filled. had to call via phone
Alex K.
MEL was an awesome installer - he got everything done very quickly, but yet slowly enough to do a thorough job. He respected my house and kept everything clean. He informed me of what was being down every step of the way and overcame the issues that he encountered along the way smoothly and professionally. Mel is truly an asset to Keystone Propane. And he was very friendly, prompt and polite to boot.I am a very happy customer.Give this man a raise!!-Sincerely,Alex Khalap
toni J.
Never had any issues with our service, very helpful if I need to call for any inquiry
chas D
We enjoy the service Keystone Propane provides for us .The driver is great , always making sure to be careful of the shrubs and property. The prices are fair .We would recommend them for service provider .
Deborah T.
With Keystone for 17 yrs.Quick and reliable service!Would recommend.
Leonel
Excelente Service !!!
Marianne B
Great to be able to pre buy in August and service is always on time.
Ernie C.
I have been using Keystone propane for many years and they have been fantastic. Whether it is for filling up my bbq 20gal tanks or having problems with my previous food business propane endeavors. I highly recommend Keystone!!!! Top notch service especially from service John.
Jennifer N.
Keystone Propane has been a joy to do business with. Timely delivery of our propane, friendly staff and fair prices, what else could you ask for.
Karen K.
sharon H.
Keystone propane has been great.When we opened up our restaurant last year they came out to meet us and go over our needs. Anytime we've needed anything or had questions they were very friendly and helpful.Thank you for your excellent service
Joe M.
Great service! I added a generator and a wall heater last fall and Keystone did a great job. A special acknowledgment to Josh and John for troubleshooting an issue with the Rinnai wall heater.
Eden Design Landscape A.
Keystone is fantastic. Fair prices, professional workmanship , prompt service. Even saved our tails one year on Christmas eve when we got down to 8lbs in our tanks. I have been referring them to our clients for years and will continue to do so!
Joseph A.
Jj Z.
Excellent experience, quick prompt professional, the worker at the dock was very nicen
Patrick S.
GREAT SERVICE /GREAT WORKERS
Susan C.
Rich W.
DaveVDubb
I have been going here since I was a kid. They have the best prices and selection in their indoor showroom around. This is a cool place for guys that like to grill.
Pamela B.
we have been customers for just over a year, bought our tank from them and for the first season we were treated very well, pricing is also very good. THEN this fall something happened to their customer service. We set up on a three week FILL and it never happened, each month we had to call, several times, and were told each time “we dont fill on demand”. It seemed their “schedule” meant little if anything. Last week we were getting low and I called to confirm delivery was imminent. YES was the response, however that was Wednesday, today is Sunday and no fuel, now at 10% and with windchill we will be at 10 below tonight. THEN I received a call from Bruce Turner, who apologized and confirmed a delivery would be made today (Sunday, NY Eve), had several other suggestions how to improve things for our property as well. So far my faith has been restored. Will revisit this post and increase the STAR rating if it all plans out as promised. FEBRURARY 20,2017 UPDATE: As promised I return to update this review, and have moved to a five star. This company has gone above and beyond to take care of us and without a single need for a call. They have accommodated our needs during the cold winter with consistent timely service and with a courteous friendly and caring driver. Thank you Keystone and we highly recommend them to all!
Steven N.
tim C.
Great price for propane.
Larry R.
Great service!
Anthony C.
Scott H.
Friendly staff quick service
Jodie G.
Always no hassle and polite
Adam R.
J P
William John R.
Prompt and reliable delivery.Friendly delivery man.
Jay Y
Love the online ordering and online payment options. Customer service is great! Delivery is prompt. Thank you!
Romie R.
Very prompt and courteous serviceAll questions and concerns addressedTechnicians very kind and helpfulKeystone Propane has been an excellentservice provider since day one
Tony S.
Customer service has been responsive to any and all my requests no matter how trivial or serious they might have been. Service personnel are courteous and treat your home as if it was their own. The workers are an asset to the Keystone organization. I would recommend this company to anyone.
Paula K.
Keystone has truly been the easiest and most accommodating company to deal with in providing propane for my summer home. My son just bought a house that has a big tank from another company outside. He has called them to take it away, and as soon as his new gas fireplace is scheduled for installation (soon) he will be calling Keystone!
Scott B.
I live locally and fill my RV quite a bit at Keystone. The service is fanominal and always curteous inside and out. I've used another service on otherside (Scranton) town and always have to walk a short distance just to get someone to assist. At Keystone the office is extremely close and the person who fills my tank is at the pump within seconds.
David B.
Great service and friendly staff. Always a pleasure.
Richard G.
Gail I.
We have had Keystone for our propane for almost 12 years now and up until last month we have been very pleased. We are on the automatic refill and use their online services. For some reason they did not come last month, which made no sense since this is when we start using the most propane. We didn't run out but when we requested a refill, it took a week for them to come. Our brother has the home next door and he almost ran out. He called last week and told them that it was urgent. He was told that they would be there either the end of last week or the beginning of this one. They didn't get here until the end of this week.
James W.
Thank you for the delivery
Edward F.
Charles A.
John B.
Consistently delivers on time always can contact them if there are any questions or concerns.
Joe L.
They are always great to talk to on phone and helpful.
mario S.
stanley L.
Linda B.
The intake person is always pleasantThe deliveries are always timelyHowever, I have asked several times to be called before delivery due to owning 3 dogs who are sometimes outside in the fenced backyard..and I have not been called.The street is dangerous so I would be very thankful to receive a call before delivery to make sure thwy are in the house...OR EVEN a knock on the front door..THANKYOU kindly,Linda Helene Burns
Jean M.
George M.
Propane energy provider, fair to good pricing, can call for delivery or use degree days
Dawn B.
Adam A.
Alan H.
Keystone is very reliable. In the 3 years I've been using them I have never run out of propane and I use it as the primary heating for my house.
Susan M.
Keystone Propane was very responsive to my request for an emergency delivery. Last winter, due to our thermostat malfunction, our primary heat pump didn’t activate and we were on emergency propane, using more than expected and depleting our supply earlier than the scheduled delivery time. Keystone made an emergency visit and saved the day!
Shane L.
Phil I.
R D.
I’ve been with Keystone Propane for over 10 years and have never had a problem. Prices are fair and I never have to worry about running out. The only minor issue that I have is they wait out the whole summer before filling up my tank, which is usually sometime in October early November, by then it’s a full load and hits the checkbook hard. Other than that they are great to deal with.
Ron
Barry S.
Mechanic was polite and knowledgeable, only wish he had a pad or towel to place my dirty fireplace glass on while he was performing the maintenance.
Alberto C.
Billy S
Very helpful. Reasonable prices. Looking for fireplace. Didn't buy here but would recommend.
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